Slim Dutch support
Help with the Slim Dutch learning app and your account.
Need help? Email us with a short description of the issue, the device you use, and any error message you see.
slimradiobusiness@gmail.comWe normally reply within two business days.
Account and sign-in help
- Confirm that you are using the same email address you registered with.
- Check your internet connection and restart the app before trying again.
- Do not send your password by email. We will never ask for it.
Lessons, progress, or chat
Tell us which lesson or screen is affected and what you expected to happen. A screenshot is helpful, provided it does not contain information you do not want to share.
Safety and inappropriate content
Use the Report or Block controls inside a chat whenever possible. For urgent safety concerns, email us and include the display name involved and a brief explanation.
Privacy and account deletion
You can delete your account from Profile → Delete account. If you cannot sign in, follow the account deletion instructions or email us from the address registered to your account.